High-end Unified Communications functionality.

Hosted Voice is a fully cloud-based Voice over IP (VoIP) service that provides more than a traditional UC Platform or on-premise PBX, making it easier and more affordable to manage all your telephony needs with an enterprise-grade range of functionality.

Hosted Voice runs on BT’s reliable and secure next-generation platform and comes in two different license types

Hosted Voice Foundation Licence

Our Hosted Voice Foundation Licence is designed for businesses with diverse telephony needs. It includes core calling features for basic functionality, plus Cisco Webex for Broadworks softphone application.

This solution is ideal for businesses in the hospitality or education sectors that need to scale up at minimum cost

Hosted Voice Mobile User Licence

Key features & benefits:

1. Simple but competitive pricing
2. Inclusive Gartner Magic Quadrant Market Leading Collaboration and Softphone with Cisco Webex
3. Inclusive local, national and headline mobile calls (subject to fair use policy)
4. Inclusive advanced Call Analytics
5. Guaranteed 99.999% uptime backed by our SLA on a reliable and secure platform
6. Self-serve user-friendly portal

Future-ready SIP that allows your customers to keep your existing PBX

We understand that some businesses might not be ready to completely replace your on-premises equipment, so with Hosted Voice you can now provide a SIP solution that works with your existing PBX. When you're ready, it's easy to switch to a fully hosted user, or even have a mix of both SIP and hosted seats.

Key features & benefits:

1. One solution to manage hosted and SIP assets, providing free on-net calls for end users between hosted seats and SIP channels
2. Unmatched SIP features including call barring, DDI call forwarding, and mobile and desktop applications for using SIP outside the office
3. Advanced SIP resiliency options are available as needed
4. Scalable options to reduce, add and change both channels and users when required in an instant
5. Secure and reliable platforms supported by BT, offering 99.9% uptime

Direct Connect (Microsoft Teams Operator Connect)

A new solution for customers whose IT Strategy is Microsoft-centric.

We can offer BT’s “Operator Connect” solution for Hosted voice integration into Microsoft Teams. The only truly flexible Wholesale Operator Connect product in the UK, Teams Direct Connect lets you integrate Hosted Voice with Teams voice services.

Teams Direct Connect gives you a voice platform that suits your needs. We can offer Hosted PBX, Hosted SIP Trunking and Microsoft Teams in a single site, porting over any numbers.

1. Operator Managed Infrastructure
2. Enhanced support and reliability
3. Faster, easier deployment

Why choose SIP2teams over Microsoft Calling Plans?

It's simple, we do calls better than IT providers can.

Key features & benefits:

1. Pay a simple pence per minute rate as you call for anything outside the call bundle
2. Call barring, call logging, call forwarding and optional call recording when used with SIP
3. Customise outbound calling line ID when used with SIP
4. Resilient service backed by 99.95% Service guarantees and Fraud Spend limits to protect customers
5. Simple and easy number allocation without using Powershells
6. All call types are supported for all SIP2teams users

Virtual-IP Voice

The perfect Single Line Voice Solution for All IP.

Give your customers the V-IP experience with our new Single Order voice licence. Virtual IP Voice, or as we like to call it V-IP, is a wholesale Single Line over-the-top IP voice licence that can be used with Single Order Connectivity products like SOGEA or FTTP.

The traditional telephone network is closing, meaning businesses need to transition from copper to fibre in preparation for the All-IP world. Our V-IP range offers simple, competitive IP Voice licences with features perfect for both micro businesses and consumers:

1. A range of V-IP licences to suit your customers’ needs
2. Perfect Single Line Voice Replacement
3. Pre-configured hardware
4. Simple to order, simple to use
5. PAYG calls
6. 30-day or 36-month terms available
7. New number or port an existing number